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No Surprises Act &
Good Faith Estimates

Your Right to Receive a Good Faith Estimate of Expected Charges

Under the No Surprises Act, health care providers are required to provide individuals who are uninsured or not using insurance with a Good Faith Estimate of the expected charges for medical and mental health services.

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You have the right to:

  • Receive a written Good Faith Estimate of the expected total cost of non-emergency health care services, including psychotherapy and any other reasonably anticipated charges related to your care.

  • Request a Good Faith Estimate before scheduling a service or at any time before receiving services.

  • Receive your Good Faith Estimate in writing at least one business day before your scheduled service whenever required by law.

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If Your Bill Is Higher Than Your Estimate

If you receive a bill that is at least $400 more than your Good Faith Estimate, you have the right to dispute the bill through the federal patient-provider dispute resolution process.

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Keep a Copy

Be sure to save a copy of your Good Faith Estimate for your records.

For additional information about your rights under the No Surprises Act, visit https://www.cms.gov/nosurprises.

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If you have questions about Good Faith Estimates or self-pay fees at Empathy House Counseling & Wellness, PLLC, please contact:

Empathy House Counseling & Wellness, PLLC

Pamela Henning, LCMHC, LCASA, NCC

Email: pamela@empathyhousecounseling.com

Website: https://www.empathyhousecounseling.com

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